Terms of Service

Terms & Conditions – The Bennett Sisters Vancouver

This website is operated by The Bennett Sisters Vancouver.
Throughout the site, the terms “we,” “us,” and “our” refer to The Bennett Sisters Vancouver.

The Bennett Sisters Vancouver offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

General Use of the Site

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our site.
By accessing or using any part of the website, you agree to be bound by these Terms.

Article 1 – Definitions

  • Withdrawal period: The timeframe during which the consumer may exercise the right of withdrawal.

  • Consumer: A natural person not acting in the course of a profession or business.

  • Business: A natural or legal person offering products and/or services remotely.

  • Distance contract: A contract concluded using remote means of communication.

Article 2 – Company Identity

Company name: The Bennett Sisters Vancouver
Website: https://thebennetsisters-vancouver.com
Email: support@thebennetsisters-vancouver.com

Article 3 – Applicability

These general terms and conditions apply to every offer from the business and every distance contract and order between the business and the consumer.

Article 4 – The Offer

The offer includes a complete and accurate description of the offered products and/or services.
Images represent the products as faithfully as possible. Colors may vary slightly due to screen settings.
Obvious errors or mistakes in the offer are not binding on the company.

Article 5 – The Contract

The contract is concluded at the moment the consumer accepts the offer and fulfills the stated conditions.

Article 6 – Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days after receiving the product, without stating reasons.

Article 7 – Costs in Case of Withdrawal

If the consumer exercises the right of withdrawal, the return shipping costs are the responsibility of the consumer.

Article 8 – Exclusion of the Right of Withdrawal

The right of withdrawal is excluded for:

  • Custom-made or personalized items

  • Hygienic products if the seal has been broken after delivery

Article 9 – Delivery

Orders are delivered within 30 days, unless a different delivery period has been agreed upon.

Article 10 – Complaints

Complaints must be submitted within 7 days after delivery.
Complaints can be reported via email and will be responded to within a reasonable timeframe.

Article 11 – Contact Information

For questions or support, please contact us at:
support@thebennetsisters-vancouver.com